Customer Service is my top priority. Please click the links below to read our recent reviews.

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“We’re not big on answering survey questions, but we couldn’t be happier with the service you provided to us. You handled everything so efficiently and we kind enough to make it so easy for us by bringing all those many paper signings by the house for us. Feel free to have anyone contact us about our gratitude for your wonderful help. Thanks, also, for taking care for the “popcorn ceiling” and the personal note. We appreciate you!” Nancy L. Capitola

“We were out-of-town buyers on a limited budget who weren’t at all convinced we had any hope of buying in Santa Cruz county.  Not to mention we had few opportunities to come to town for property searches.  We figured we’d be up to speed on the market within 5-6 months.  Mike & his Client Care Coordinator did such a stellar job of matching our needs with available properties, that after 2 days of previewing homes & condos, we felt confident proceeding with an offer.  But better than that, we were full of HOPE that buying a condo would happen!” Diane W. Pleasure Point

“Mike & company, along with the Sereno team behind them, coordinated EVERY detail of our transaction so professionally & thoroughly that even with some challenges with our loan, made the process so much less stressful than it might’ve been.  They exceeded all our expectations of quality customer service & we are deeply grateful to Mike & his team for making our dream a reality. Michael and Kari’s willingness to go the extra mile is what sets this team apart. Their dedication, hard work, professionalism and true understanding of “the art of making the deal” got me the house of my dreams. This team is worth every penny.! In this crazy fast moving market I promise you….this is team you want working for you. Thank You Michael. Thank you Kari ”    James C. Pleasure Point

“In July 2015 I became the Trustee of my deceased parents’ estate and needed to sell their house in Aptos.  The reversed mortgage people threatened foreclosure if I didn’t provide them with a real estate agreement, so I looked on Yelp to find an agent.  Let me say, there are quite a lot of greatly rated agents in Santa Cruz Co., and it was very challenging to decide who to go with.  I interviewed three people and ultimately picked Michael Bloch with the Sereno Group.  He was able to meet with me last minute, as I was coming to Santa Cruz for a rehearsal.  Not only did he welcome me and my dog at the office, but he already had comps printed out for our discussion!  The house was a nice house in a great neighborhood, but was in somewhat disrepair.  Mike and his assistant, Kari, provided me with referrals to contractors to clean the outside of the house, do a termite and home inspection and make repairs, paint and recarpet the interior, fix miscellaneous things around the house, do some landscaping, and then stage the house for photos and open house.  They did all the scheduling and handled everything, as I currently live 60 mi away.  The house looked fabulous!  Mike went over all the details of the required paperwork, disclosures, strategy on setting the selling price, escrow, and coordinating with my brothers to make the final decision on which bid to accept.  This was a no fuss, no muss process for us, and we accepted an offer a week after the house went on the market.  The escrow process went very smoothly, and the sale was finalized about four weeks after we accepted the offer.  I would highly recommend Mike and Kari to sell or help you buy a house!  They are great people.  I also admire the charity work they do by supporting needy families at Christmas and donating some of their profits to the Watsonville Wetland Watch.” Lisa A Aptos

“Mike is cool as a cucumber, real, and super helpful. Never too busy to answer my questions and look into things for us. Really nice little touches and a pleasure to work with. Just overall on point and really good at communicating, which is so critical during the process. Thanks so much Mike!!” Amanda W. Santa Cruz

“Mike is awesome. He was able to find us a very unique property on W.Cliff in Santa Cruz. The property had a prior history and the sellers were complex… During the process he took care of pretty much everything from chaperoning us to the City to discuss what we were planning on doing with the property to consultations with Land Use consultants to closing to organizing all the services since we lived a ways away. He is a straight shooter. Honest and a great guy. A perfect combination. Thanks Mike, you are a legend and you can leave your surfboards in the garage on the west side!” Al R. Santa Cruz

“I found Mike through a reference and the bottom line is that he is a great agent to work with.  From the very start he was very pleasant, no pressure, worked at my pace, and answered many of my tough questions as the deal came together.  He masterfully managed all of the details and made the work look easy while I focused on the important decisions I needed to make (and he provided great advice along the way).  I highly recommend Mike for your real estate needs!” Matt M. Santa Cruz

“I had an unexpected tragedy happen last summer when my brother suddenly passed away. My husband and I called Mike Bloch to help us sell my brother’s mobile home. Mike had helped sell my mother’s mobile home previously so we didn’t have to call around etc. Mike and his assistant Kari did an outstanding job getting his mobile home ready to sell and we were very happy when it sold within 3 days of listing with 3 offers!  Mike and his team are very professional and pay attention to all the details. They listen to their clients and know Santa Cruz inside and out! We had a great level of trust and never had any negative issues to deal with. This is a good team. Mike and Kari made a difficult selling situation much easier to go through.  I would definitely hire Mike Bloch again for any Real Estate need.” Sandra L. Aptos

“Just another 5-star review for Mike.He just helped us buy our first home in Felton, CA. At every step of the way he went above and beyond to make sure we found the right home, put in the right offer, and successfully closed. Even after his paid work was done he has continued to offer his support in finding contractors or anything else we might need to make this house the best home possible for our family. We will absolutely work with him again if and when we’re in the market to sell or buy a house in the area.” Josh T. Felton

“We were refereed to mike from a colleague of his while shopping for our first home. Santa Cruz county is not an easy place for a middle class income to buy a home, and Mike was a true asset. Once in escrow, we encountered many challenges and Mike was there for us every step of the way. His experience and patient demeanor was a true comfort when the going got tough. He listened to every concern we had and addressed them with our well being in mind. Thank you Mike and Kari.” Matthew D. Aptos

“Four months ago I started a new job and started looking for a house to buy. I met my awesome real estate agent, Michael Bloch and he was the best. He got to know me and learned what I was looking for. At times I was frustrated and discouraged, as I put in offers on 5 different places. I even considered moving over the hill. Then, as he knew would happen, I found the perfect place. I am so excited to be moving into a place of my own. Lots to do, but this is the right thing at the right time. So cheers and here’s to many good times to be had in my awesome backyard!” Tanya S. – Aptos

“If you were to say I was inexperienced in the realm of home buying, I’d say you’d be providing me a compliment. Seriously, I didn’t know a thing. Jump forward a couple months and I’ve already closed on a house that I didn’t originally think was an option. Mike was there the entire way; he understood my personality, gave me a little education, and made the process so much easier while I worked longer days. On top of that, he has a great Client Care Coordinator to assist in details and his financial contacts are some of the best in the region (it’s not so easy being a first time home buyer these days). He honestly leads a team that was ready to move mountains. Five stars isn’t enough.” Brent B. Watsonville

“We just closed on a half acre lot in Pleasure Point.  There is no way we would have this land if it weren’t for Mike.  He did all of the leg work in finding out who owned the property – and made the deal happen every step of the way. Mike is the ultimate professional and a true gem.” Kari C. Santa Cruz

“Mike recently helped us buy a home in Aptos and he was a pleasure to work with. He took the time to find out what we really wanted in a new home and seems to really enjoy helping people find the home that meets their needs. We feel lucky to have found a beautiful home for a great price thanks to Mike’s superior negotiation skills. We would not consider using any other Realtor in the Santa Cruz/Capitola/Aptos area to buy or sell a home.” Melissa R Aptos

“He is awesome. We took our sweet time finding the right house for our family (5 years?) and Mike was with us all the way. Always patient and perfectly knowledgeable of what’s going on in the market.We absolutely adore Mike and would never dream of going anywhere else when it comes to real-estate. We have refereed many friends to Mike and can say all have been success stories. Anyone would be lucky to have Mike as their Agent!”                  Melissa B. Santa Cruz

“Mike helped my daughter and son-in-law find their first dream home.  Mike was an expert in navigating them through their first home buying experience.  I can’t recommend Mike highly enough!!!  Thank you Mike for your professionalism, knowledge and support. We couldn’t have wished for a better experience for them in this insane market!!  Thanks a Million!!!” Chris D. Scotts Valley

“Our sale was unusual in that our house was a designated historic landmark that had been rented out for many years and needed a variety of fixups. Yet we live 2500 miles away and couldn’t make arrangements ourselves. Thus, we had to rely on Mike to do everything, communicating back and forth by phone and email. Mike did a great job. He arranged for inspection, located contractors for cleaning, painting, landscaping, driveway paving, staging and other items. The sale went well, considering that not everyone wants a 150-year-old house, and was completed in two weeks at a fair price. We recommend Mike without reservation to anyone in need of a realtor.” Susan M. New York

“My husband and I bought our first home with Mike’s help in Spring of 2011. Being a first time buyer is intimidating – but Mike guided us through everything in such a way that we had about as little anxiety is as possible with the process. Three years later we sold that home and again went to Mike. Both transactions were smooth and painless. I trust that Mike did as much as he could to represent our interests and make sure we were comfortable with all the decisions that were made. In addition to the work Mike does for his clients, I appreciate his generosity and contributions to the community. Each holiday season he and his family adopt a less fortunate family to provide gifts and food for at the holidays. A former teacher, he is caring and friendly, and it shows in his business relationships as well as what he does for others.” Emily H. Soquel

“Mike helped my daughter and son-in-law find their first dream home.  Mike was an expert in navigating them through their first home buying experience.  I can’t recommend Mike highly enough!!!  Thank you Mike for your professionalism, knowledge and support.  We couldn’t have wished for a better experience for them in this insane market!!  Thanks a Million!!!” Chris D. Scotts Valley

“Mike Bloch is not only a wonderful person but an experienced, detail oriented Realtor. He takes his clients transactions very seriously and close to his heart. Mike is always on top of every detail that ensures a successful, smooth transaction. I have provided financing and guidance for dozens of Mike’s clients over the past several years. He protects every client and watches out for them every step of the way to ensure they make healthy choices for their future.” Monica B. Santa Cruz